What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I was amazed at the outstanding & fantastic service I received for my first visit with Ellen. Such a pleasant person & boy does she know her stuff!!👍☺👍 They offered small cookies & light refreshments in the lobby which was a treat & the gal got me checked in right...

Julie Nelson, on Google

Dr Adele Seitz is pleasant, professional, and knows her stuff! She cleaned and adjusted my hearing aids and answered any questions that I had. The receptionist (don't remember her name) was very personable and nice also.

Terry, on Google

Dr. Seitz is wonderful!! She worked so hard to help me adjust to my hearing aids and to make them more comfortable for me to wear. Now I love my hearing aids and can’t say enough about the care I received at Affordable Hearing and about the kindness and caring...

Cheryl Ferrari, on Google

The staff has been very flexible with my appointment due to my foot surgery. They are super friendly and Dr. Adele made me feel very comfortable and gave me clear steps to follow up on to achieve my hearing needs. I'm so happy I reached out to them.

Jennifer Gade, on Google

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